New North, Microsoft, NEW Digital Alliance and LinkedIn Learning have partnered to offer the ‘AI for Organizational Leaders‘ learning path. The local signup link:  AI for Organization Leaders It is a comprehensive program designed to equip business leaders with the knowledge and skills necessary to effectively leverage AI technologies within their organizations. This path includes six…

GIPAW 2024 AI Productivity Presentation GIPAW 2024 AI Risk Presentation GIPAW 2024 Broadband Update (updated 5/30) Local Government AI Productivity Cheat Sheet Local Government AI Risk Cheat Sheet

**This information is adapted from Quint Studer. If you want more info on the full program get a hold of his group. AIDET stands for (Acknowledge, Introduce, Duration, Explanation and Thank you) Remember to ACTIVELY LISTEN when interacting with customers. This is true especially the 1st time you interact, and when the situation may be…

There are numerous systems and tools for process improvement. Some are pratical, some dated, and others are the latest fad. My current favorites are Edward Deming, JDI, Studer and Six Sigma. The world of business process modeling, improvement and analysis is ever changing. Varying from the quick and dirty “how does the competition do it?”,…