Author: August

  • GIPAW Spring 2024 Presentations & Materials

    GIPAW 2024 AI Productivity Presentation GIPAW 2024 AI Risk Presentation GIPAW 2024 Broadband Update (updated 5/30) Local Government AI Productivity Cheat Sheet Local Government AI Risk Cheat Sheet

  • Thomas Lange Recommendation

    “I would highly recommend August as a consultant for any IT or Broadband initiative that your organization is considering. I served on the WiscNet Board of Directors with August for several years and found his knowledge and ability to communicate at many levels an incredible asset to the board. He would help any organization as…

  • AIDET

    **This information is adapted from Quint Studer. If you want more info on the full program get a hold of his group. AIDET stands for (Acknowledge, Introduce, Duration, Explanation and Thank you) Remember to ACTIVELY LISTEN when interacting with customers. This is true especially the 1st time you interact, and when the situation may be…

  • Dave Lois Recommendation

    I am confident in recommending August Neverman for any leadership position. I have had the pleasure of working with August for many years as he ably served on our board of directors here at WiscNet. Our board structure is a bit unique in that board members are elected from over 500 peer organizations across Wisconsin.…

  • Individual Recommendations

    CIO/CISO, Brown County Government Medical College of Wisconsin

  • Is that Change Worth it?

    There are numerous systems and tools for process improvement. Some are pratical, some dated, and others are the latest fad. My current favorites are Edward Deming, JDI, Studer and Six Sigma. The world of business process modeling, improvement and analysis is ever changing. Varying from the quick and dirty “how does the competition do it?”,…

  • Allen Overeem Recommendation

    “I worked with August for almost eleven years. During those years I was always impressed by his eternal enthusiasm and great warmth. Whether he was busy pushing paper, dealing with multiple technical issues, or both, he was still always approachable, attentive, considerate and responsive. The thing I found most amazing about August was his capacity,…